Online community support for the Progeny enrollment and membership management software suite (ProgenyES, ProgenyPlus, Progeny Enrollment).


Postby mallette » March 11th, 2010, 4:27 pm

Where do we order manuals for Tribal ID Card Machine?
Posts: 1
Joined: March 11th, 2010, 1:36 pm

Re: manual

Postby [TDR] Ross Hammer » March 24th, 2010, 9:59 am

There are a few sources for manuals, depending on what part of the system you are referring to. To use any of the website links below, highlight the desired link and copy (CTRL-C), then select your browser address bar and paste (CTRL-V).

For ProgenyES:
- While logged into the ProgenyES software, press the F1 key on your keyboard, or select the Help - User Guide menu.
- On your product CD, there is a folder named "Manual" that has the version-appropriate User Guide in it.
- Logging into the website with your customer login, you may download the latest available User Guide.
- To request a printed User Guide, contact the TDR main office at (530) 222-2964.

For Datacard card printers:
- Visit their website ( for additional documentation;
SP55 -
SP75 -

For Fargo card printers:
- Visit their website ( for additional documentation;
DTC400e -

For other card printer vendors, look up their respective websites, or post your specific printer model here and I will assist you with finding the information.

[TDR] Ross Hammer
Posts: 85
Joined: August 19th, 2008, 9:56 am
Location: Redding, CA

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