Why are the button tool tips really small, large or tall?

Frequently Asked Questions regarding the Progeny membership management software.

Why are the button tool tips really small, large or tall?

Postby [TDR] Ross Hammer » April 20th, 2010, 9:32 am

Keywords: tooltips mouseover notes micro tiny small big large skinny tall cant read screen flash wrong size
Applies To: ProgenyES v8.5.1+
Related Topic: Why are the record notes displayed really small or large?

The ProgenyES software uses a 3rd party technology from DBI Technologies for visual elements like buttons and lists. There is a known issue with this vendor's product where occasionally the mouse-over tooltips will display with an extremely small or very large font, or might be very narrow and tall, or even briefly cover a large portion of the screen. We are in the process of attempting to find a long term solution for this, however in most cases this display issue may be resolved by closing the ProgenyES application and then re-opening it. If this does not correct the tips display, try restarting the whole computer, which will almost always rectify the situation.
[TDR] Ross Hammer
 
Posts: 85
Joined: August 19th, 2008, 9:56 am
Location: Redding, CA

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