Cannot save new records or edit existing records

Frequently Asked Questions regarding the Progeny membership management software.

Cannot save new records or edit existing records

Postby [TDR] Ross Hammer » August 26th, 2008, 10:02 am

Keywords: cant save, wont save, errors saving


There are several reasons this may be happening. Here are a couple of questions to narrow down the possibilities:

  • Does this happen to all records or just specific records?
  • Does an error message appear?
  • Is your Progeny system operating as Stand-Alone system or a Client-Server workstation? (This may be determined by looking at the title bar of the Login screen: SA indicates Stand-Alone, CS indicates Client-Server).

When just some records display an "Error 0" message stating a problem in the family linking values, it usually means that one of the linked family members is linked twice. Refer to this FAQ for more information:
http://www.tdronline.com/forum/viewtopic.php?f=7&t=4

If no new records may be added or edited, there are two likely reasons as follows:

If Stand-Alone;
  • Verify your Windows login has sufficient access privledges to write to the folder where your database is stored.
  • Verify that the storage device where the database is kept is not full and that the database is not approaching 2GB in size (which is the maximum size for a Microsoft Access database).

If Client-Server;
  • Verify your SQL Server login has sufficient priveledges to write to the Progeny databases and the SQL Server service is running under a Windows login that has sufficient access privledges to write to the folder where your database is stored.
  • Verify that the storage device where the database is kept is not full and that the database is not approaching the maximum allowed size (MSDE 2000 has a 2GB limit, SQL Server Express 2005 has a 4GB limit, standard SQL Server editions are only limited by the file system).

If none of the above steps help resolve your issue, please contact TDR directly.
[TDR] Ross Hammer
 
Posts: 85
Joined: August 19th, 2008, 9:56 am
Location: Redding, CA

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